Monday, March 23, 2015

How To Perform Active Directory Password Reset

By Zelma Hurley


Many firms these days have become very reliant on the use of computers. They tend to make the tasks that employees have to perform a lot easier and a lot faster too. Making sure that employees have proper access to these work stations every time us very important.

Work stations like these have to be protected with pass-codes though. This is important especially since these computers may be used towards gathering pertinent data. It is when people actually forget these security codes that problems arise. Good thing there are solutions like Active Directory Password Reset that you can use.

There are help desks that employees can call to get them the assistance that they need in addressing their log in issues. What is good about these facilities is the fact that they're being handled by help desk technicians, part of their routine is to ensure that employees will never get locked out of their PCs.

One of the downsides of referring to the help desks every time though is that the length of time that it would take them to fix this issue may take a little longer. Often, they have to do a step by step process to resolve the problem. Tickets are often created and in most cases, turnaround time is 24 hours.

This is also the reason that most establishments are trying to find new solutions that would address these issues better as faster to. The right solution takes a short time to take effect, this means that within minutes, the issues is fixed, then downtime is avoided, as well as productivity loss.

Most firms these days have been advocating the use of self service solutions that would allow them to get their security codes get reset without the need for a ticket. They do not really require technical assistance anymore to get the issues resolved. Using the active directory would allow them to get the code reset done.

Most office statistics show that many of the concerns that people tend to send to help desk involve them needing to get their login credentials reset. A bulk of the tickets that the technicians have to handle involve these issues. With the self help option, these tickets would be significantly reduced

A very effective self-help that people can go for is to access the active windows directory. This is for those people who are using computers running under Windows operating system. Pressing Ctrl+Alt+Del keys will pull up the directory screen. Here, a choice to reset the password is going to be found. Often, this solves the issue.

For better security though, some domain users will have to go through an additional security step before they can do the resetting. For instance, certain questions need to be answered first before they can go on resetting the security details. This is to ensure that they are the actual users of the work station involved.

These tools are available these days either paid or for free. Of course, paid ones would have better features. Do check their free trial versions first trough before you sign up. Then, you are sure that what you get is indeed the right solution for your business needs.




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